1. Information We Collect

We collect information you provide when creating an account (name, email, password), information from your use of the platform (cases, documents, chat history), and technical data (IP address, browser type, device information) to improve our service.

2. How We Use Your Information

  • Provide, operate, and improve the Sovereign Ally platform
  • Process payments and manage subscriptions
  • Send important notifications (deadline reminders, account updates)
  • Respond to your support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. AI Chat and Case Data

Your chat conversations and case information are stored securely in our database. Chat data may be used to improve AI response quality in anonymized, aggregated form. We do not sell your personal case information or chat history to third parties. Your data is yours — you can request deletion at any time.

4. Legal Disclaimer Acceptance

When you accept our legal disclaimer, we record your acceptance with a timestamp and your account details. This record is maintained for our protection and yours — to document that you understood the educational, non-legal-advice nature of our platform. This record may be relevant if any dispute arises.

5. Data Sharing

We do not sell your personal data. We share data only with: (a) service providers who help us operate the platform (database hosting, payment processing, email services); (b) law enforcement if required by valid legal process; (c) in connection with a merger or acquisition, with your data protections maintained.

6. Payment Security

Payments are processed by Stripe and PayPal. We do not store your credit card numbers or bank account details. All payment data is handled by PCI-DSS compliant processors. We only store transaction records (amount, date, plan purchased) for your account history.

7. Data Security

We implement industry-standard security measures: HTTPS encryption for all data in transit, bcrypt password hashing, secure database hosting via Supabase, and JWT-based authentication with expiring tokens. However, no system is 100% secure — please use a strong, unique password.

8. Your Rights

You have the right to: access your data, correct inaccuracies, request deletion of your account and data, export your case data, and opt out of non-essential communications. Contact us at support@sovereignally.com to exercise these rights.

9. Cookies

We use minimal cookies for authentication (your login session token) and basic analytics. We do not use tracking cookies for advertising. You can disable cookies in your browser, but this may prevent login from functioning.

10. Children's Privacy

Sovereign Ally is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover we have collected data from a minor, we will delete it promptly.

11. Contact

Privacy questions or data requests: support@sovereignally.com